Frequently Asked Questions

 

 

Who is SolPix?

SolPix is a Southern California based provider of Photography, Website Design & Virtual Tour Services for the Real Estate Industry since 2004.  SolPix is staffed with a talented group of web designers, programmers, photographers using the most advance visual impact techniques.

 

What are the benefits of SolPix Virtual Tours?
Our SolPix Virtual Tours are full service 360° high-quality virtual tours that load in just seconds. Coupled together with our unmatched price, service, and turnaround time.


How do I request Virtual Tour?
Ordering a tour is simple!   Click here and fill out out the order form.  You can also call toll free 1 (800) 618-1893 to order, and one of our friendly associates will set up an appointment for you.  Appointment times are given and guaranteed on your first call.


Do I have to be at the appointment?
You or the homeowner can meet the photographer at the property. Our staff of photographers are trained to photograph the highlights of your property. We're value your input, please feel free to advise on parts of the property you'd like to emphasize on.

 

How long does a photo shoot last and will my pictures and website be ready

Shoots generaly last from 45 Minutes to 2 hours depending of the size of the house. 

Pictures and website should be made available in 48 hours.  A small number of images can be completed sooner to meet your advertising deadlines.


I don't have an MLS number, can I still order a tour?
Yes. Many real estate agents like to do a virtual tour of the home prior to placing the property on the market. However, the MLS number is required for linking to national websites (realtor.com), so we ask that you call us and provide the MLS as soon as you get it.


I don't have a personal website, can I still order a tour?
Yes. The virtual tour may be linked to a variety of national listing sites such as realtor.com (additional fees may incur), trulia.com, zillow.com, hotpads.com,your local MLS and much more for maximum exposure of your listings.


Can I post my virtual tour to the MLS?
Yes. After the tour is processed, we will e-mail you the virtual tour link. Use this URL to link to any site that you choose, including the MLS. The site of your choice may be a part of our automated linking, so be sure to ask us about the specific sites you'd like your tour on.


How long will my Virtual Tours be active?
SolPix Virtual Tours will be active for up to 1 year.  Virtual Tours can be extended for $14.99 per year, includes property domain name & Website Hosting. 


What if my MLS® number changes?
Provide us with your new MLS number and we'll re-link your virtual tour for free.

 
Have more questions?
Please give us a call toll-free at 1 (800) 618-1893 or click here and we'll be more than happy to help you with any questions you may have.

 

 

                      

 

1 (800) 618-1893

phone     (909) 972-9721

email   info@solpix.net

 

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