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toll free
phone:
1(800) 618-1893
phone:
(909) 972-9721
fax: (909)
494-3746
email:
info@solpix.net
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Please read these terms
and conditions carefully
before using the services
described below. By using
these services, you
acknowledge that you have
agreed to become a party to
and legally bound by these
terms and conditions. If you
do not wish to be bound by
these terms and conditions,
you may not access or
otherwise use these
services.
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SolPix Virtual Tours:
General Information
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If neither agent nor
homeowner is present at the
time the tour is
photographed, and the agent
has made no prior
requests regarding shot
selection , the shots taken
will be at the discretion of
the photographer. SolPix
claims no responsibility for
the photographer’s selection
of shots except in cases of
extreme negligence.
Once a tour is processed, it
will be posted to a unique
Internet address on the
SolPix website. The URL to
the tour will be sent to the
email address provided to
SolPix. This URL can be
freely used to create a link
from your own personal
website.
A virtual tour will be
posted to the SolPix website
only upon receiving required
information as specified at
time of scheduling. This
information includes but is
not limited to: MLS number,
asking price, address,
square footage, the number
of bedrooms and bathrooms.
SolPix is not responsible
for any delays that are the
result of missing or
incorrect information.
The virtual tour will become
inactive after a date
specified at purchase. The
tour can be reactivated at
any time.
All images and media are the
sole property of SolPix.
SolPix reserves all rights
to these images, media and
content. All images and
media are made available to
client until the property is
sold, listing expires.
(Unless otherwise specified
in writing)
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SolPix Virtual Tours:
Tour Information
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The client must provide a
valid address of the home at
tour purchase.
A client may reschedule a
tour but must do so more
than twenty-four hours
prior to the originally
scheduled time or they will
be assessed a cancellation
fee.
A client may substitute one
home for another home in the
same area, but must do so
more than four business
hours prior to the
originally scheduled time or
they will be assessed a
cancellation fee.
The SolPix photographer will
shoot the home as-is. That
is, he will not move
objects, straighten or dust
objects, open or shut
windows or doors, etc. The
photographer will, however,
turn lighting on or off and
open or shut blinds if it
results in better images.
Once the photographer has
photographed a home, the
tour may not be cancelled.
The client will be charged
the full price of the tour.
No Refunds will be given
once the home has been
Photographed
A tour may be transferred to
another account, but the
client will be assessed a
transfer fee.
If an agent is not happy
with the photographs taken
of a home, he or she may
request a reshoot within 30
days of ordering the tour.
The photographer will come
and take pictures of the
same home for a nominal "reshoot
fee". After 30 days, the
full tour price will be
charged.
The following events will
result in a $40.00 cancellation
fee:
1.
The agent or homeowner is
not present at the scheduled
time of the tour (unless
otherwise arranged with
SolPix).
2. The home is not
clean and presentable at the
scheduled time of the tour,
and results in a
cancellation of the photo
shoot.
3. Any cancellation
with less than 24 hours
notice, except for
extreme circumstances such
as bad weather, flood
, fire, earthquake, etc
SolPix reserves all rights
to update these Terms and
Conditions at any time.
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General Linking
Information:
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1. Listing information must
be on requested site before
we can post virtual tours
there. It is agent’s
responsibility to get
listing on sites.
2. We must have required
listing information before
we can post tour to
requested websites (i.e.
correct MLS number and
address of home).
3. If there is not a field
for the virtual tour URL, we
will put the virtual tour
website in the description
of the home.
4. We only post virtual tour
links, we are not
responsible for getting
still images onto MLS or
other websites.
5.
SolPix has the ability to
post directly to Realtor.com.
In order to post an agent’s
virtual tour, the listing
needs to be on this site and
SolPix must have the
necessary information to
post the home (MLS number,
correct address, etc.) Once
SolPix posts the tour to
Realtor.com, SolPix is not
responsible for the
reliability of their
servers. There are
associated posting fees with
Realtor.com. There is a
$19.99 posting fee to post
to Realtor.com. Also,
Realtor.com allows up to 10
virtual images and no still
images. When posting to
Realtor.com, this generally
takes 24 hours from the time
that the tour is posted on
SolPix.com.
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